Services & Work Process
- Client Accounts Relations
- Graphic and Logo Design (project based)
- Virtual Administrative Assistance
- Online Marketing
- Translations in English /Spanish and vice versa (project based)
- Transcription (project based)
- Website Management
- Data Entry (project based)
- Costumer Support
Work Process for Project Based Services
We provide our clients with the ability to rank the quality of our work and see how our work process by providing samples of the assigned projects before getting started on the main project. If you like the samples, you can pay for our services on a project based commission and we will then get started working on your project. If you are disappointed with your requested samples then there is no need to proceed and we will keep the samples and use them in our own matter.
To request for samples, please provide us with the following information :
> Instructions on how you want the task done.
> Output expectation – for this, we request that you send us specific details of what you would exactly expect us to produce.
If it is an article request, send us a link to a similar article that meets your criteria. If it is a website, send us a link to a website that has similar layout and design.
Please allot work that will cover one hour only.
We will send you a service agreement to fill out outlining the services agreed upon between you and our team. The document will require you to provide the following:
> Project criteria – details of what would be an acceptable output to you.
> Project time frame – when do you expect the project to be completed?
> Project instructions – step by step procedure; you can provide us with a short training video or training document.
A live Skype training with the Project Manager and the VA to be assigned may also be an option.
> Include login details for work tools and sites we need to access to complete the work.
> Project samples – for our reference to what you are exactly looking for.
Finally any other important information that our team should know when completing the project.
Signing of service agreement between you and our team.
After the signing of service agreement, an invoice will be sent via email.
We will be “In Progress” status once we have confirmed payment. You will receive 3 drafts in the duration of the project on days specified in the agreement.
Final Output – we will review and document the criteria you mentioned in the service agreement. If everything has been covered, then the project will be declared completed.
We can proceed to your next project! Thank you for your business.